Shipping policy

1. Processing Time:

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving full payment.
Custom or personalized orders may require additional processing time.

2. Shipping Rates:

Shipping charges are calculated based on the weight of the order and the destination.
Customers can view the shipping costs before finalizing their purchase during the checkout process.

3. Shipping Methods:

We offer the following shipping methods:
- Standard Shipping: Estimated delivery time of 3 - 9 business days.
- Express Shipping: Estimated delivery time of 1 - 2 business days.

4. Shipping Destinations:

We currently ship to addresses within Canada. For international orders, customers are responsible for any customs and import duties.

5. Order Tracking:

Once your order has been shipped, All shipping details like tracking numbers, estimated delivery dates would be communicated via email.
You can track your order by visiting the carrier's website and entering the provided tracking number.

6. Delays and Exceptions:

Cornrow Lady is not responsible for delays in shipping caused by factors beyond our control, such as customs delays, weather conditions, or other unforeseen circumstances.
If there are any significant delays, we will notify customers promptly.

7. Lost or Stolen Packages:

Cornrow Lady is not responsible for lost or stolen packages. Please ensure that the shipping address provided is secure and accurate.
If you believe your package is lost or stolen, please contact the shipping carrier to initiate an investigation.

8. Returns and Exchanges:

9. Contact Information:

If you have any questions or concerns regarding your order's shipping, please contact our customer service at cornrowlady@gmail.com

10. Changes to Shipping Policy:

Cornrow Lady reserves the right to update this shipping policy at any time. Customers will be notified of any changes via email or through our website.

Item added to your cart